Return & Refund Policy – Dailybaskets

Last Updated: July 10, 2025

At Daily Baskets, we want you to be satisfied with your purchase. If you receive an incorrect, damaged, defective, or otherwise eligible item, please contact us so we can review your request and provide an appropriate solution.

1. Return Eligibility

Unless otherwise stated on the product page, eligible non-perishable products may be returned within 30 days of delivery.

To be eligible for a return:

The item must be unused and in its original condition.
The item should be in its original packaging, where applicable.
You must provide your order number or other information that allows us to verify the purchase.
The return request must be submitted within 30 days of delivery.

Certain products may not be eligible for return due to their nature, including perishable goods, opened food products, and products that cannot reasonably be returned for health or safety reasons.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or contains the wrong item, please contact us as soon as possible.

Please provide:

Your order number
A description of the problem
Clear photographs of the product and packaging, when applicable

After reviewing the issue, we may offer a replacement, refund, or another appropriate resolution.

3. Refunds

Once your refund request has been approved, the refund will generally be issued to the original payment method.

Depending on your payment provider or financial institution, it may take several business days for the refunded amount to appear in your account.

4. Return Shipping

If the return is required because we sent the wrong product or the product arrived damaged or defective, Daily Baskets may provide an appropriate return solution.

For returns requested for other reasons, the customer may be responsible for applicable return shipping costs.

Return shipping costs are generally non-refundable unless otherwise required by applicable law or agreed upon by Daily Baskets.

5. Non-Refundable Situations

A refund may not be available when:

The return request is made after the applicable return period.
The product has been used, damaged, or altered after delivery.
The product is missing parts or original packaging where required.
The customer provided an incorrect shipping address.
The product is a perishable or otherwise non-returnable item.
The issue resulted from improper use or handling of the product.

Nothing in this section limits any consumer rights that cannot legally be excluded under applicable law.

6. Cancellations

If you need to cancel an order, please contact us as soon as possible at support@dailybaskets.shop.

We will make reasonable efforts to accommodate cancellation requests, but an order may not be cancellable once it has been processed, packed, or shipped.

If an eligible cancellation is approved, the applicable payment will be refunded to the original payment method.

7. How to Request a Return or Refund

Please contact our customer support team with:

Order Number:
Name:
Email Address:
Reason for Request:
Photos or Supporting Information: (if applicable)

Send your request to:

Email: support@dailybaskets.shop
Phone: +1 210-460-1974

Please do not send products back to our business address unless our customer support team has provided return instructions.

8. Contact Us

Daily Baskets
2686 Frederick Street
El Paso, TX 79924
United States